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Return Policy
Return Eligibility Requirements
ALMOST all items are eligible for a return, please see below for exceptions & rules:
- Items must be returned unworn and unwashed in addition to being smoke, deodorant, make-up and damage free.
- Original tags must be attached & still intact.
- If you feel you have received a defective or damaged item, please contact us within 3 business days of the delivery date.
- Final Sale items will not be accepted for return. Final sale items meet one of the following criteria:
- Jewelry
- Hats
- Items on Sale
- Gift cards
How To Make A Return
- Return For An Exchange:
- I cannot provide exchanges or holds due to limited inventory. If an exchange is needed we encourage the customer to place a new order for the item(s) needed and return the other item(s).
- Return For A Refund:
- Must be postmarked within 14 days of the delivery date.
- Refunds are refunded back to the original form of payment. If an order is placed using a gift card to pay partially or fully, please note that the refund will go back on to your gift card first.
- Return For Store Credit:
- Must be postmarked within 30 days of the delivery date.
- Shipping costs are the customer’s responsibility.
- How To Send A Return:
- Send back the return yourself through whichever carrier you prefer. Use the return address listed below.
- When Mailing A Return:
- Please ensure your items are securely packaged! I am not responsible for items that are lost or damaged during their return.
- Please include a piece of paper with your name and order number in the package.
- Send returns to the following address: 995 Dell Ave SE Smyrna, GA 30080
- Returns are processed within 5 business days of receipt and you will be e-mailed when we process your return!
- You must Contact Us (865-617-2875) about your return within 10 days of product shipment. If you contact us wanting to return your item after the 14 days of being delivered we will not accept the return & cannot do a refund.
- Please note that an order cannot be modified or canceled once placed. All coupon codes must be applied at the time of purchase. Limited time offers can only be used on orders placed within the offer's specified time period.